INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Our warehouse will double check the items in the order .make sure the correcly items in the packages

Where can I track my orders?

we will update the trackingnumber once the package deliver .

you will receive the email about the tracking information

How can I return an item?

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

more information please look at on https://www.halook.store/refund_returns/

Will you restock items indicated as “out of stock?”

Yes .we will restock the itmes

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS